On occasion Ruth has filled in as a team member as well as the Project Manager during host company personnel constraints. This makes Ruth much more versatile as she can fill in for department heads and team members keeping their best interests in mind.
Ruth has an innate ability to pull groups together. She understands the emotional upheaval new projects can cause to employees. She is (quick) compassionate, empathetic in seeing the viewpoints of team members. She does an expert job at persuading the resistant people to see the good in what the project will do for the company.
Ruth leads effective meetings. She keeps them to the point and is well aware of how important it is for team members to get back to their normal assignments.
Examples of a few projects that have been managed by Ruth:
- ERP (QAD) implementation at Yoshida Foods Corporation. This
project had an added challenge of inputting recipes instead of normal
Bill of Materials. She trained every Manager, Planner, and Buyer. She
worked through all the implementation issues until completion and the
company was satisfied with their new system.
- A golf bag manufacturing ERP implementation was particularly challenging as each golf bag was individually configured to order. This included several options including fabrics and personalized embroidery. By the time the project was completed, the Work Orders were completely configured to allow fabric cutting and embroidery operations know exactly how the product should be made.
- Company wide ERP implementation at 2 sports equipment companies
with Purchasing, Planning, shop floor work orders, customer service,
accounting and warehouse/shipping included.
- Set-up spare parts inventory for ‘same day delivery’ to catalog customers
for a local manufacturer of large equipment. Utilized company’s
older model computer system and lower-level employees. All necessary
personnel were trained with reference documentation prepared by Ruth
Miller Consulting. All issues were resolved and project reached goal
of same day delivery for cataloged spare parts.
- Managed group to implement RoHS (Restriction of Hazardous Substances)
for a thermostat manufacturing company that had a variety of
old and newer inventory. This challenge was increased as product was
also in the process of being outsourced overseas. In addition, there
were several hundreds of bill of materials to be reviewed and many hundreds
of suppliers to be contacted for RoHS status. All on-hand inventory
needed to be reviewed, labeled as compliant or not, and Engineering
fixes designed for work- arounds. This project was completed on-time
and on-budget.
"I have worked closely with Ruth as she Project Managed several company-wide ERP implementations for different types of manufacturing companies. She did an outstanding job as a Project Manager. I have worked with a lot of Project managers and she has a very nice personality you can work with. She was instrumental in pulling many departments together with varying challenges and always got the most from her team." -- Anna-Marie Repp, Systems Analyst, Yoshida Group
"Ruth did a terrific job as a Project Manager creating a same day delivery system/stockroom for our spare parts business. She changed the location of our spares inventory and our system for tracking SKUs. This allowed us to increase sales through faster shipping and decrease carrying costs with improved inventory accuracy. I was also impressed with her ability to train line staff at all levels. She did an effective job educating our Planner, Customer Service/Sales and Shipping staffs on the changes she created. She was helpful, organized, and impressed all with her competency and knowledge of inventory and systems management." -- Jim Perris, Vice President of Operations/Engineering, Hanna Car Wash, Inc.